WARRANTY TERMS
CU CONECTORES offers a guarantee against manufacturing or material defects for its products, for a period of 12 months, counted from the date of issuance of the invoice by the factory or the distributor/reseller, as long as they have been satisfied. the following requirements:
- Proper transport, handling and storage;
- Correct installation and in specific environmental conditions and without the presence of corrosive elements;
- Operation within the limits of the product’s capacity;
- The NO carrying out of repairs and/or modifications to the original product;
- Deliver the product to the supplier in the event of a failure with a warranty claim in a minimum period sufficient to identify the cause of the anomaly.
- Give immediate notice to CU CONNECTORS, by the client, of the detected defects and that they are subsequently analyzed by CU CONNECTORS as being caused by manufacturing defects.
The guarantee does not include the disassembly services of the product in the Customer’s facilities, transportation costs of the product and transportation expenses.
The warranty services will be provided exclusively at the CU CONECTORS factory itself in the event that a repair is applied. Otherwise the product will be replaced by one of identical characteristics to the client.
Excluded from this warranty are components whose useful life, in normal use, is less than the warranty period granted by CU CONNECTORS, replacement of parts or products will be made at the discretion of CU CONNECTORS and the original warranty period will not be extended.
This guarantee is limited to the product delivered, and CU CONECORES is not responsible for damages to persons, third parties, other equipment and installations, utilities that are not obtained or any other consequential or consequential damage.